SHIPPING INFO

 

WORKING HOURS

Our working hours are Monday to Friday, from 10 AM to 10 PM GST.

 

PROCESSING TIME

Product Type

Processing Time

Selected Products

24 hours (Excluding weekends and if the products are in stock)

Pre-Orders

2-3 Weeks (Business Days*)

Non-Selected Products

3-7 business days

  • Delays in Processing may be due to additional information requests, stock issues, or external factors like regulations and natural events.
  • Note:
    • We do not process order during holidays and weekends.
    • Estimated delivery times are provided in good faith. In rare cases like pandemics or extreme weather, deliveries may take up to 30 business days.

     

    PRE-ORDER TERMS
    • Payment: Payment is due at the time of purchase for pre-order items.
    • Estimated Arrival: Check the product page for the estimated arrival date; shipping starts on the specified date.
    • Cancellation: Within 4 hours of purchase.
    • Mixed Orders: Items may ship separately or after pre-order availability.
    • Delays & Communication: We'll notify you of any unforeseen delays and offer options.
    • Refunds: Refunds available within 5 days for damaged or unsatisfactory items.
    • Returns:  If error comes from our side we'll issue refund/replacement. But if you'd like to return the order, customers are liable to cover return shipping costs.
    • Limited Liability: Street Kawaii isn't liable for unforeseen delays or changes beyond our control.
    • Acceptance: Placing a pre-order indicates acceptance of these terms.
    GLOBAL SHIPPING DESTINATIONS, METHODS, AND COSTS

    Zone

    Shipping Destination

    Shipping Method

    Cost

    1

    United Arab Emirates

    4-Hours Delivery (Ship after availability 1-3 Weeks)

    35 AED / $10 USD

     

     

    Next Day Delivery (Ship after availability 1-3 Weeks)

    22 AED / $6 USD

    2

    Australia, China, France, Hong Kong, Japan, UK, USA

    Standard International Shipping

    Free

     

     

    Priority Shipping

    55 AED / $15 USD

    3

    Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Japan, Mexico, Netherlands, Poland, Singapore, South Korea, Spain, Sweden, Switzerland

    Standard International Shipping

    Free

    4

    Canada, Czech Republic, Estonia, Ireland, Lithuania, Luxembourg, Malaysia, Norway, Philippines, Portugal, Thailand, Turkey

    Standard International Shipping

    29 AED / $8 USD

    5

    Bahrain, India, Indonesia, Kuwait, Qatar, Saudi Arabia

    Standard International Shipping

    44 AED / $12 USD

    6

    Hawaii (USA)

    Standard International Shipping

    73 AED / $20 USD

    • If your country is not listed, please email us at info@streetkawaii.com for potential shipping options.
    • Free Shipping: Available for select countries based on warehouse location and order value.
    • Customs and Duties: Customers may face additional charges, which are their responsibility.
    For EU and UK consumers, please refer to our Terms for more information about your statutory rights and delivery timelines.
    Money Back Guarantee:
    • For damaged or incorrect items, request a full refund or replacement within 5 days of delivery with photo/video evidence.

     

    Cancellation Policy:

    • Cancellations are accepted before processing and shipping. Once shipped, cancellation is not possible.

     

    Support and Contact:

     

    Click for Shipping Policy and Refund Policy details, please visit our website.