SHIPPING INFO
WORKING HOURS
Our working hours are Monday to Friday, from 10 AM to 10 PM GST.
PROCESSING TIME
Our processing time is 2-7 business days.
- Delays in Processing may be due to additional information requests, stock issues, or external factors like regulations and natural events.
- Note:
- We do not process order during holidays and weekends.
- Payment: Payment is due at the time of purchase for pre-order items.
- Estimated Arrival: Check the product page for the estimated arrival date; shipping starts on the specified date.
- Cancellation: Within 4 hours of purchase.
- Mixed Orders: Items may ship separately or after pre-order availability.
- Delays & Communication: We'll notify you of any unforeseen delays and offer options.
- Refunds: Refunds available within 7 days for damaged or unsatisfactory items.
- Returns: Return will not be possible. If an error comes from our side we'll issue refund/replacement. Read our return and refund policy for more details.
- Limited Liability: Street Kawaii isn't liable for unforeseen delays or changes beyond our control.
- Acceptance: Placing a pre-order indicates acceptance of these terms.
|
Zone |
Shipping Destination |
Shipping Method |
Shipping Time |
Cost |
|
2 |
China, France, Hong Kong, Japan, UK, USA |
Standard International Shipping |
7-16 Business Days |
Free |
|
|
|
Priority Shipping |
5-10 Business Days |
$15 USD |
|
3 |
Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Japan, Mexico, Netherlands, Poland, Singapore, South Korea, Spain, Sweden, Switzerland |
Standard International Shipping |
8-20 Business Days |
Free |
|
4 |
Canada, Czech Republic, Estonia, Ireland, Lithuania, Luxembourg, Malaysia, Norway, Philippines, Portugal, Thailand, Turkey, Australia |
Standard International Shipping |
8-25 Business Days |
$8 USD |
|
5 |
Bahrain, India, Indonesia, Kuwait, Qatar, Saudi Arabia, South Africa |
Standard International Shipping |
10-30 Business Days |
$15 USD |
|
6 |
Hawaii (USA) |
Standard International Shipping |
20-40 Business Days |
$20 USD |
- If your country is not listed, please email us at info@streetkawaii.com for potential shipping options.
- Free Shipping: Available for select countries based on warehouse location and order value.
- Customs and Duties: Customers may face additional charges, which are your responsibility.
- For damaged or incorrect items, you are able to request a refund or replacement within 7 days of delivery with photo/video evidence.
Cancellation Policy:
- Once an order has been placed, it cannot be cancelled, as this could disrupt our payment processing agreements and operational flow. Please review your selections carefully and complete your purchase with confidence and certainty.
Support and Contact:
- Email: info@streetkawaii.com
- Instagram: @streetkawaii
Click for Shipping Policy and Refund Policy details, please visit our website.
CUSTOMER PICTURES
